📏 Free measure and quote for all Melbourne metro areas Book now
🏛️ New showroom now open in Derrimut Visit us
🕒 Extended trading hours: Mon-Fri 9am-6pm, Sat 10am-4pm
📏 Free measure and quote for all Melbourne metro areas Book now
🏛️ New showroom now open in Derrimut Visit us
🕒 Extended trading hours: Mon-Fri 9am-6pm, Sat 10am-4pm
HELP & SUPPORT

Frequently Asked Questions

Find answers to common questions about our products, services, and process.

Process

How do I measure my windows for blinds or curtains? +

For accurate measurements, we recommend booking a professional in-home consultation. However, if you're obtaining a preliminary quote, here are basic guidelines:

  • Width: Measure the window width at three points (top, middle, bottom) and use the narrowest measurement for inside mounts, or the widest for outside mounts
  • Height: Measure height at three points (left, centre, right) and use the longest measurement
  • Inside Mount: Blinds installed within the window recess. Measure exact recess depth and width
  • Outside Mount: Blinds installed outside the recess. Add 10-15cm on each side for proper light coverage
  • Curtains: Consider desired length (sill, below sill, floor, or puddle) and allow extra width for fullness

Important: We strongly recommend professional measurement before ordering custom-made products to ensure perfect fit and function.

How long does it take to manufacture custom curtains and blinds? +

Manufacturing lead times vary depending on the product type and current workload:

  • Standard Blinds (Roller, Venetian, Vertical): 2-3 weeks
  • Custom Curtains: 3-4 weeks
  • Plantation Shutters: 4-6 weeks
  • Motorised Systems: 3-4 weeks
  • Large Commercial Projects: Timelines quoted based on project scope

We prioritise quality craftsmanship and thorough quality control. Our team will provide accurate timelines during your consultation.

Still have questions?

Contact Our Team →
Or call us: 1300 66 45 46