📏 Free measure and quote for all Melbourne metro areas Book now
🏛️ New showroom now open in Derrimut Visit us
🕒 Extended trading hours: Mon-Fri 9am-6pm, Sat 10am-4pm
📏 Free measure and quote for all Melbourne metro areas Book now
🏛️ New showroom now open in Derrimut Visit us
🕒 Extended trading hours: Mon-Fri 9am-6pm, Sat 10am-4pm
1300 66 45 46
ENQUIRE NOW BOOK A SHOWROOM VISIT
HELP & SUPPORT

Frequently Asked Questions

Find answers to common questions about our products, services, and process.

General

What areas do you service? ★ Featured +

We service all across Melbourne and surrounding suburbs. Our team regularly works in areas including:

  • Eastern Suburbs: Hawthorn, Camberwell, Kew, Balwyn, Doncaster, Box Hill
  • Southern Suburbs: Brighton, St Kilda, Elwood, Sandringham, Frankston
  • Western Suburbs: Werribee, Point Cook, Tarneit, Caroline Springs, Sunshine
  • Northern Suburbs: Preston, Reservoir, Bundoora, Epping, Craigieburn
  • CBD & Inner City: Melbourne CBD, Southbank, Docklands, Richmond, Fitzroy, Carlton

If you're unsure whether we service your area, please contact us and we'll be happy to assist.

Do you offer free in-home consultations? ★ Featured +

Yes, we offer complimentary in-home consultations for all our customers! Our design consultants will visit your home at a time that suits you to:

  • Take precise measurements of your windows
  • Discuss your style preferences and functional requirements
  • Show you fabric samples, material options, and colour swatches
  • Provide expert advice tailored to your specific needs
  • Give you a detailed, no-obligation quote

To book your free consultation, call us on 1300 664 546 or fill out our online enquiry form.

What is your warranty policy? ★ Featured +

We stand behind the quality of our products and workmanship with comprehensive warranty coverage:

  • 5-Year Warranty: On all custom-made curtains, blinds, shutters, and awnings against manufacturing defects
  • 2-Year Warranty: On motorisation components and electronic systems
  • 12-Month Warranty: On installation workmanship
  • Lifetime Warranty: On all timber plantation shutters against warping and splitting (conditions apply)

Our warranty covers repairs, replacement parts, or full replacement at our discretion. For full warranty terms and conditions, please refer to your purchase documentation or contact our team.

Do you have a showroom I can visit? +

Yes! We have a beautiful showroom where you can experience our products in person. Visit us at:

Grace Curtains & Blinds Showroom
2/2 Castro Way, Derrimut VIC 3026

Opening Hours:
Monday - Friday: 9am - 5pm
Saturday: 10am - 4pm
Sunday: Closed

In our showroom, you'll find:

  • Full range of blinds, curtains, and shutters on display
  • Hundreds of fabric and colour samples
  • Interactive displays showing motorisation options
  • Knowledgeable staff ready to assist with your project
No appointment needed during opening hours, though we recommend booking for a dedicated consultation.

How long does installation take? +

Installation times vary depending on the scope of your project:

  • Single Room: Usually completed within 1-2 hours
  • Small Apartment (2-3 rooms): Approximately half a day
  • Full House (5-8 rooms): Typically 1-2 full days
  • Large Commercial Projects: Timelines quoted based on project size

Our installation team works efficiently and respectfully, leaving your home clean and tidy. We'll provide a clear timeline before installation begins.

Still have questions?

Contact Our Team →
Or call us: 1300 66 45 46